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From draft to dependable call coverage

Build your AI receptionist in 3 minutes.

The three-minute flow creates a draft. You review the knowledge, test real scenarios, and activate call routing only when the results are safe.

Start with Core — $199/moHear a call demo

The first three minutes

A useful draft, ready for review.

  1. 01

    Choose your playbook

    Select Home Services or Restaurants so Veaja starts with the correct fields, outcomes, and Rescue Flow.

  2. 02

    Add your business details

    Enter hours, coverage, approved knowledge, call behavior, and the people who own exceptions.

  3. 03

    Hear your draft

    Review the generated greeting and run the first test call.

Three minutes creates a testable draft—not unreviewed live call handling.

Activation

Fast setup. Deliberate activation.

  1. 04

    Approve the knowledge

    Correct imported hours, menus, policies, service areas, and escalation rules.

  2. 05

    Test realistic scenarios

    Run normal, ambiguous, unavailable, safety-sensitive, language, and failed-tool calls.

  3. 06

    Activate gradually

    Begin with after-hours or no-answer forwarding before expanding coverage.

  4. 07

    Review the outcomes

    Inspect confirmed, accepted, pending, rescued, and failed calls separately.

Test before routing

Hear the draft reach a truthful state.

Placeholder audio remains illustrative and disabled until a production call flow is recorded and approved.

Active leak after hours

0:38 · Playback stopped

  1. Call
  2. Evidence
  3. Dispatch
  4. Owner
  5. Accepted
Transcript

Caller: There is water coming through the kitchen ceiling and it is still running. Veaja: Move away from any electrical fixtures if it is safe to do so. I will capture the service address and callback number for the approved on-call chain. I cannot provide repair instructions. Caller: The address is 24 Cedar Street and this number is best. Veaja: The active-leak rule matched your coverage area. Maria acknowledged the dispatch and owns the callback within five minutes.

Outcome Packet

Active leak after hours

Accepted
Call ID
CALL-H0412
Applied rule
Approved playbook
Evidence captured
Caller and callback number · Service address · Trade and observed condition · Active state · Access constraints
Source result
Create a dispatch packet and alert the on-call chain.
Current owner
Maria · on-call plumber
Next action
Named owner follows the configured deadline

Built for acceptance testing

Success and Rescue Flow are reviewed together.

Proof 01

A playbook, not a blank prompt

Start with the fields, tools, and safe boundaries your call type actually needs.

Approved sourcev12Scope checked
Proof 02

Inline validation before provisioning

Required routing details are checked before a draft can move toward activation.

ActivationDraft firstTest before routing
Proof 03

Visible knowledge confidence

Review the approved source and see when an answer needs a person instead.

Approved sourcev12Scope checked
Proof 04

Real test calls before activation

Hear realistic normal and edge-case calls before routing customer traffic.

  1. Call
  2. Evidence
  3. Action
  4. Owner
  5. Accepted
Proof 05

Rescue Flow tested alongside success

Unavailable tools, ambiguity, and safety boundaries are part of acceptance testing.

Rescue FlowOwner assignedFallback recorded
Proof 06

A clear rollback to your existing line

Start with limited forwarding and return calls to the existing path when needed.

Outcome PacketEvidence savedNext action visible

Outcome state legend

The result stays honest after activation.

confirmed

A source of truth returned a positive result and reference.

accepted

A named person or approved system owns the next action.

pending

A next action exists, but completion is not confirmed.

rescued

Automation reached a safe boundary and moved to a person.

failed

A required tool or action failed and the state stays visible.

Your first useful test call is three minutes away.

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